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Negative emotion, positive effect? An empirical study of the impact of fear on user satisfaction in immersive virtual reality sports
Tampere University, Finland.
Tampere University, Finland.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0001-8477-887x
Number of Authors: 32025 (English)In: International Journal of Human-Computer Interaction, ISSN 1044-7318, E-ISSN 1532-7590, Vol. 41, no 22, p. 14571-14583Article in journal (Refereed) Published
Abstract [en]

This study examined whether users’ negative emotions of fear could be positively associated withtheir satisfaction with immersive virtual reality (VR) sports and how exercise intensity modes of VRsports moderate this relationship at the individual leisure player level. The proposed hypotheseswere examined using user-generated reviews (N ¼ 57,047) generated by individual leisure playersabout their VR sports usage experiences, collected from the Meta Oculus platform. Sentiment ana-lysis and fixed-effects ordered logistic regression were applied to test the hypotheses. The resultsshow that fear affects user satisfaction positively, and exercise intensity modes of VR sports mod-erate the positive effect. This suggests that incorporating elements designed to evoke users’ nega-tive emotions of fear within VR sports can contribute to enhanced user satisfaction under certainconditions (such as exercise intensity). The findings also provide practical guidelines for VR sportspractitioners to improve immersive VR sports design.

Place, publisher, year, edition, pages
2025. Vol. 41, no 22, p. 14571-14583
Keywords [en]
Discrete emotions, virtual reality, VR sports, fear, user satisfaction, exercise intensity modes
National Category
Information Systems, Social aspects
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-242487DOI: 10.1080/10447318.2025.2484419ISI: 001463148300001Scopus ID: 2-s2.0-105002634011OAI: oai:DiVA.org:su-242487DiVA, id: diva2:1954110
Available from: 2025-04-23 Created: 2025-04-23 Last updated: 2026-03-25Bibliographically approved

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Han, Shengnan

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CiteExportLink to record
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