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Eligibility for child welfare services: Defining the needy client in an era of increasing referrals to Swedish child welfare
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0002-7524-665x
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0002-1876-0353
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0001-9129-9471
Stockholm University, Faculty of Social Sciences, Department of Social Work.ORCID iD: 0000-0002-4695-0314
2025 (English)In: British Journal of Social Work, ISSN 0045-3102, E-ISSN 1468-263X, Vol. 55, no 7, p. 3453-3471Article in journal (Refereed) Published
Abstract [en]

Child welfare work involves investigating referrals to determine whether a child requires protection or support. In Sweden, the number of children referred to child welfare authorities has increased in recent years, but most children do not receive services. This article aims to enhance understanding of how child welfare representatives reason when determining client eligibility. The article is part of a longitudinal research programme following 2,123 children across eight Swedish child welfare authorities. The study draws on interviews with twenty-five unit managers and child welfare workers. To analyse the results, the study employs concepts that highlight how client eligibility is negotiated by modifying client demand, job conception, and client conception. The findings reveal that child welfare workers may modify client demand by addressing issues without providing services, modify job conception by either narrowing or broadening what is considered within the remit of child welfare, and modify client conception by focusing on motivated and receptive clients. These findings are discussed in the context of previous research and ongoing policy trends in Swedish child welfare.

Place, publisher, year, edition, pages
2025. Vol. 55, no 7, p. 3453-3471
Keywords [en]
child protection, child welfare, eligibility, investigations, services
National Category
Social Work
Identifiers
URN: urn:nbn:se:su:diva-245111DOI: 10.1093/bjsw/bcaf154ISI: 001533665300001Scopus ID: 2-s2.0-105022707410OAI: oai:DiVA.org:su-245111DiVA, id: diva2:1985425
Funder
Forte, Swedish Research Council for Health, Working Life and Welfare, 2019–01490Available from: 2025-07-24 Created: 2025-07-24 Last updated: 2026-03-20Bibliographically approved

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Pålsson, DavidLundström, TommySallnäs, MarieWiklund, Stefan

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