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Towards the Journey of Women Empowerment: The Development of a Digital Platform for Women Entrepreneurs
NSBM Green University, Srilanka.
NSBM Green University, Srilanka.
Stockholm University, Faculty of Social Sciences, Department of Computer and Systems Sciences.ORCID iD: 0000-0003-1153-1870
Number of Authors: 32025 (English)In: Proceedings of the 8th International Conference on Gender Research / [ed] Ana Isabel Azevedo, Josè Manuel Azevedo, Anabela Mesquita, Reading: ACI Academic Conferences International, 2025, p. 76-86Conference paper, Published paper (Refereed)
Abstract [en]

Women, representing nearly half of the global population (approximately 3.97 billion), often face marginalisation in their families, communities, and regions due to various reasons. Like any other, every woman has the right to make her own choices in life, leading to an empowered life. Entrepreneurship serves as a crucial tool for empowerment, yet women entrepreneurs encounter numerous challenges along the way. Digitalisation, especially in modern and developed societies, has significantly improved lives, including those of women. Digital platforms can play a key role in supporting women entrepreneurs, providing them with the resources and networks they need to thrive. In countries like Sri Lanka, which is evolving from a patriarchal to an egalitarian society, there is a growing need to develop comprehensive ecosystems to support women entrepreneurs. This study introduces and evaluates a digital platform prototype named "Empower Her," designed to facilitate the entrepreneurial journeys of women entrepreneurs in Sri Lanka. Using a mixed method approach, the study evaluates how effective this digital platform is and explores what improvements are required. The research was looked at through the lenses of empowerment, digital empowerment, feminist theories and capability approach. In the quantitative approach, the User Experience Questionnaire (UEQ) was shared with 30 women entrepreneurs, along with the link for the “Empower Her” app to evaluate. The data were analysed using the UEQ analysis version 10.0. The analysis showed that “Empower Her” is an extremely good app to use. It was appealing and attractive, and the task-related qualities, such as perspicuity, efficiency, and dependability, were scaled at high levels. Attribute-wise evaluation indicated that the app is understandable, motivating, friendly and clear but does not have a leading edge. In the qualitative approach, five women entrepreneurs were interviewed on effectiveness and to take feedback on further developments. User friendliness, a motivator, a supporting hand, a learning platform and connectivity and collaboration were the themes for user effectiveness. On further developments, tailor-made education programmes, access to funding and financial tools, e-commerce integration, wellness and well-being, and social empowerment were suggested. Empowerment is a challenging journey, and entrepreneurship facilitated by digital technologies could enhance women's capabilities, letting them achieve the lives they aspire to.

Place, publisher, year, edition, pages
Reading: ACI Academic Conferences International, 2025. p. 76-86
Series
Proceedings of the International Conference on Gender Research, ISSN 2516-2802, E-ISSN 2516-2810 ; 8
Keywords [en]
Capability, Digital Platform, Feminist Theory, Women Empowerment, Women Entrepreneurship
National Category
Information Systems, Social aspects Gender Studies
Research subject
Computer and Systems Sciences
Identifiers
URN: urn:nbn:se:su:diva-246173DOI: 10.34190/icgr.8.1.3260Scopus ID: 2-s2.0-105008198531ISBN: 978-1-917204-34-7 (electronic)ISBN: 978-1-917204-33-0 (print)OAI: oai:DiVA.org:su-246173DiVA, id: diva2:1994055
Conference
8th International Conference on Gender Research (ICGR 2025), Porto, Portugal, 10-11 April, 2025
Available from: 2025-09-02 Created: 2025-09-02 Last updated: 2025-12-24Bibliographically approved
In thesis
1. BEAUTY, BUSINESS, AND BELONGING: Understanding Women’s Empowerment in Sri Lanka through Entrepreneurship and Social Media
Open this publication in new window or tab >>BEAUTY, BUSINESS, AND BELONGING: Understanding Women’s Empowerment in Sri Lanka through Entrepreneurship and Social Media
2026 (English)Doctoral thesis, comprehensive summary (Other academic)
Abstract [en]

This thesis examines how women entrepreneurs in Sri Lanka define empowerment, and how they use social media in the process, centring on the question: "How can women of the global south be empowered through entrepreneurship and the use of social media?" Adopting a bottom-up approach to policy and theory building, the study prioritizes women's lived experiences over externally imposed definitions. By integrating their perspectives, this research contributes to a more contextually relevant understanding of empowerment, emphasizing economic independence, decision-making authority, and social transformation.

Although women comprise 51.5% of Sri Lanka’s population, their economic participation remains disproportionately low, and structural barriers, wage disparities, and gendered social norms continue to limit their entrepreneurial potential. However, digital platforms, particularly social media, have emerged as transformative tools, facilitating marketing, networking, knowledge sharing, and business growth. Using a mixed-methods approach, this research highlights how entrepreneurial agency, supported by social media, enhances women’s confidence and financial security, as well as their ability to negotiate societal and familial expectations.

The research findings underscore the critical role of social media in empowering women entrepreneurs by enhancing their self-esteem, confidence, and decision-making autonomy. Many of the participants shared stories of personal growth, describing how entrepreneurship strengthened their ability to negotiate within family dynamics and assert their preferences in both private and public spheres. The final stage of this research led to the development of the “Empower Her” app prototype, a digital platform designed to support women entrepreneurs in their journey toward empowerment. By providing access to knowledge, networking opportunities, and business development resources, the app serves as an extension of the study’s findings, bridging the gap between entrepreneurial ambition and practical empowerment. Ultimately, this research advances both theoretical and practical discussions on women’s empowerment, illustrating the interplay between entrepreneurship, digital engagement, and self-determination in the Sri Lankan context.

Place, publisher, year, edition, pages
Stockholm: Department of Computer and Systems Sciences, Stockholm University, 2026. p. 110
Series
Report Series / Department of Computer & Systems Sciences, ISSN 1101-8526
Keywords
Women Empowerment, Digital Platform, Women Entrepreneurship, Capability, Feminist Theory
National Category
Social Sciences Information Systems, Social aspects
Research subject
Information Society
Identifiers
urn:nbn:se:su:diva-250173 (URN)978-91-8107-472-7 (ISBN)978-91-8107-473-4 (ISBN)
Public defence
2026-02-05, Lilla Hörsalen, NOD-huset, Borgarfjordsgatan 12, Kista, 14:00 (English)
Opponent
Supervisors
Available from: 2026-01-13 Created: 2025-12-04 Last updated: 2026-01-07Bibliographically approved

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