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Care workers under pressure - A comparison of the work situation in Swedish home care 2005 and 2015
Stockholm University, Faculty of Social Sciences, Department of Social Work.
Number of Authors: 12020 (English)In: Health & Social Care in the Community, ISSN 0966-0410, E-ISSN 1365-2524, Vol. 28, no 1, p. 137-147Article in journal (Refereed) Published
Abstract [en]

As in many Western countries, eldercare services in Sweden have changed dramatically over recent decades. Population ageing, ageing-in-place policies, pressures to contain costs and organisational reforms linked to New Public Management are challenging public home care. There is, however, limited knowledge about how the job content and working conditions have changed in the Swedish home care across this period. This article aims to analyse and compare the work situation in the Swedish home care in 2005 and 2015. The analysis is based on the international Nordcare survey and draws on the subsample of respondents working in Swedish home care 2005 and 2015 (n = 371). The data were analysed with bivariate and multivariate methods. The results suggest that, overall, the work situation of home-care workers was worse in 2015 compared to 2005. For example, those surveyed in 2015 reported meeting a larger number of clients per day, receiving less support from their supervisors, and having less time to discuss difficult situations with colleagues and considerably less scope to affect the planning of their daily work. Care workers in 2015 were also more mentally exhausted than those surveyed in 2005. In addition, the workers in 2015 experienced an accumulation of work-related problems. Deteriorating working conditions could be related to cutbacks and organisational reforms, and evidence suggests that home-care workers are paying a high price for ageing-in-place policies. Improvements of the work situation in home care are necessary not only to ensure the quality of care for older people, but also to ensure workers' well-being and to recruit and retain care workers, and thus, to meet the future needs for home care in an ageing society.

Place, publisher, year, edition, pages
2020. Vol. 28, no 1, p. 137-147
Keywords [en]
ageing-in-place, home care, job content, New Public Management, work situation, working conditions
National Category
Social Work
Identifiers
URN: urn:nbn:se:su:diva-177795DOI: 10.1111/hsc.12848ISI: 000499685100015PubMedID: 31507018OAI: oai:DiVA.org:su-177795DiVA, id: diva2:1386931
Available from: 2020-01-20 Created: 2020-01-20 Last updated: 2022-09-28Bibliographically approved
In thesis
1. Omsorgsarbete i hemtjänsten: – förändringar, utmaningar och möjligheter
Open this publication in new window or tab >>Omsorgsarbete i hemtjänsten: – förändringar, utmaningar och möjligheter
2022 (Swedish)Doctoral thesis, comprehensive summary (Other academic)
Alternative title[en]
Care work in homecare : – changes, challenges and opportunities
Abstract [en]

The purpose of this thesis is to analyse the work situation in Swedish homecare from the perspective of care workers. In recent decades, the eldercare sector has faced challenges related to organisational changes and difficulties with retaining and recruiting staff. Due to an ageing population, increasing needs for care and a decline in residential care there has been an increased focus on ageing-in-place policies. Homecare is thus an increasingly important part of eldercare, both in Sweden and in other Western countries.

The thesis consists of four studies that explore and analyse different aspects of the work situation in Swedish homecare. The empirical material consists of both quantitative and qualitative data. The quantitative part of the thesis derives from survey-data (Nordcare) from 2005 and 2015, whilst the qualitative material consists of 11 group interviews with 64 homecare workers. Theoretically, the thesis draws upon feminist perspectives on care work. In order to deepen the analysis of the work situation in homecare, the thesis joins work-life oriented research with feminist care research. The results are related to and analysed against the backdrop of recent structural changes and reorganisations in the eldercare sector.

Study I shows that the work situation in Swedish home care has deteriorated between 2005 and 2015, both regarding intensification of work and the occurrence of work-related problems. For example, workers in 2015 reported meeting a larger number of recipients per day, receiving less support from their supervisor and colleagues, and having considerably less autonomy to affect the planning of their daily work. Study II illustrates geographical differences regarding homecare workers experiences of their work situation. Staff in larger cities experience worse working conditions and more mental strain, but better employments conditions, work-time arrangements and work-life balance, compared to those working in rural areas. Study III shows that homecare workers in Sweden experience a high level of multidimensional precariousness, and that several of the problematic working conditions are associated with physical strain, mental strain, poor work-life balance and considerations to quit the job. The main results of study IV are that the workers attribute their experiences of time pressure to the compression of time, the control of time and the unpredictability of time. Strategies adopted by the workers to handle time pressure include working unpaid hours, maximising efficiency, and reallocating time. Thus, the workers mainly adopt individual and short-term strategies to deal with time pressure, with potential negative consequences for both the workers and the care recipients.

Overall, this thesis shows that the work situation in Swedish homecare has deteriorated over time and is characterised by several problematic employment- and working conditions, over a range of dimensions, with negative consequences for the workers’ health and wellbeing. The accumulation of work-related problems and multidimensional precariousness experienced by the workers strongly indicate that there is no easy solution to the issues experienced by the homecare workers, calling for wide-ranging political and organisational responses.

Place, publisher, year, edition, pages
Stockholm: Institutionen för socialt arbete, Stockholms universitet, 2022. p. 90
Series
Rapport i socialt arbete, ISSN 0281-6288 ; 154
Keywords
Homecare, Care work, Working conditions, New Public Management, Pre-carious Work, Health- and Wellbeing, Sweden
National Category
Social Work
Research subject
Social Work
Identifiers
urn:nbn:se:su:diva-209918 (URN)978-91-8014-030-0 (ISBN)978-91-8014-031-7 (ISBN)
Public defence
2022-11-11, hörsal 2, Hus 2, Albano, Albanovägen 18, Stockholm, 10:00 (Swedish)
Opponent
Supervisors
Available from: 2022-10-19 Created: 2022-09-28 Last updated: 2022-10-11Bibliographically approved

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