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  • 1.
    Avby, Gunilla
    Stockholm University, Faculty of Social Sciences, Department of Education. Jönköping University, Sweden.
    An integrative learning approach: combining improvement methods and ambidexterity2022In: Learning Organization, ISSN 0969-6474, E-ISSN 1758-7905, Vol. 29, no 4, p. 325-340Article in journal (Refereed)
    Abstract [en]

    Purpose - This paper aims to explore whether the principles behind improvement methods and the underlying learning orientations of ambidexterity have the potential to support the managing of ideas for implementation.

    Design/methodology/approach - By combining improvement methods and ambidexterity, this study presents a pragmatic framework for innovative working with a scientific underpinning linked to organizational learning.

    Findings - The descriptive stages in the plan-do-check-act method for improvement are instructive in their focus on progress and helpful in untangling the more explanatory nature of ambidexterity to frame innovative working.

    Research limitations/implications - Although the framework's usefulness for innovative working is subject to future studies, the implementation, validation and results of the framework in pilot research may contribute to the body of knowledge.

    Practical implications - The proposed framework can be used in teaching the key role of strategic leadership to explore and exploit over time. The framework has the potential to guide innovative working in practice by making better use of the employees' tacit knowledge in such a way that they are empowered to explore new ways of defining problems and searching for solutions to improve organizational performance. The results of the implementation will impact the employees' quality of life.

    Originality/value - This study advances the current understanding of how the seemingly contradictory activities of exploration and exploitation can model an integrative learning approach.

  • 2.
    Avby, Gunilla
    et al.
    Stockholm University, Faculty of Social Sciences, Department of Education.
    Kjellström, Sofia
    DN Debatt: Inga bevis för att chefer blir bättre av att gå på kurs2021Other (Other (popular science, discussion, etc.))
  • 3. Fabisch, Anna
    et al.
    Kjellström, Sofia
    Ockander, Marlene
    Avby, Gunilla
    Stockholm University, Faculty of Social Sciences, Department of Education. Jönköping University, Sweden.
    Transformations towards an integrated leadership development system—A longitudinal study in a high-performing public organization2024In: Leadership, ISSN 1742-7150, E-ISSN 1742-7169Article in journal (Refereed)
    Abstract [en]

    Leadership development (LD) plays a significant role in achieving high-quality performance and business results, but there is little research on how leadership development itself evolves as the organization develops. This study explores how a leadership development system evolved over 30 years, during a time when the organization became increasingly high performing. Through reflexive thematic analysis of organizational documents and interviews with top managers and practitioners, the study provides a rich longitudinal description of the evolvement. The results revealed three pervasive changes of the leadership development system: 1) from a system for business-specific learning to one for system-wide learning; 2) from a system for personal development to one for customer-oriented quality development; and 3) from a leadership development system consisting of leadership development programs to one that is integrated into regular meetings and uses simple rules. These changes supported the gradual transformation of the leadership development from being independent to becoming integrated in the wider system, supporting the business system. The findings offer a unique insight into how an organization transitioned from individual leader development towards promoting collective aspects of leadership development. The study provides two main theoretical contributions that support the perspective of viewing leadership development as integrated within organizational development. Firstly, we present a more multifaceted way of understanding leadership development, wherein managers and employees, customer outcomes, and business advancement are seen as mutually developing. Secondly, we introduce two new critical points that complement previous descriptions of an advanced leadership development system: It is system wide (not only business specific) and customer oriented (not only leader/participant oriented).

  • 4. Karlsson, Henrik
    et al.
    Avby, Gunilla
    Stockholm University, Faculty of Social Sciences, Department of Education. Jönköping University, Sweden.
    Svendsen, Tore
    Stockholm University, Faculty of Social Sciences, Department of Social Work.
    Quality of the analysis-A performance management system for the analytical stage of child-protection investigations2020In: Child & Family Social Work, ISSN 1356-7500, E-ISSN 1365-2206, Vol. 25, no 4, p. 856-864Article in journal (Refereed)
    Abstract [en]

    This article presents a performance management system for reviewing the quality of written analyses in child-protection investigations. The system, called quality of the analysis (QUAL), is based on the Swedish adaptation of the British Integrated Children's System and Framework for the Assessment of Children in Need and their Families called Children's Needs in Focus (BBIC). QUAL was applied to 280 child-protection investigations to review the compliance with the BBIC standards. The investigations took place in 2011 and 2014. The results indicate improvements in various quality indicators, such as answers provided to all investigative questions, both risk and protective factors documented, and an assessment of the child's need for protection or support documented. However, in 40% of the investigations from 2014, the analytical stage was more a summary than an analysis. Many countries struggle to find and develop tools that can provide feasible systematic feedback on professional performance and support quality improvement in child-protection work. We suggest that QUAL can be used as one method among others to develop and strengthen the analytical work in practice by visualizing and monitoring the written analysis. QUAL may function as a tool to stimulate professional development, facilitate organizational learning, and improve investigative work.

  • 5. Kjellström, Sofia
    et al.
    Areskoug Josefsson, Kristina
    Fabisch, Anna
    Forsberg, Charlotte
    Schneider, Thomas
    Avby, Gunilla
    Stockholm University, Faculty of Social Sciences, Department of Education. Jönköping University, Sweden.
    Fostering exploration and exploitation behavior in management teams to enhance organizational performance: the LearnOvation leadership development program2022In: Leadership & Organization Development Journal, ISSN 0143-7739, E-ISSN 1472-5347, Vol. 43, no 3, p. 482-500Article in journal (Refereed)
    Abstract [en]

    Purpose - The purpose of this paper is to assess the impact and effectiveness of the LearnOvation leadership development program in the welfare services sector in Sweden.

    Design/methodology/approach - LearnOvation was based on ambidexterity theory for the program content and the research study design. A mixed-method design was applied, using questionnaires among staff (n = 523) and written evaluations with the management teams (n = 60).

    Findings - Quantitative analysis of the questionnaires indicated little change in managers' and staffs' innovation behaviors, though employee exploration behaviors were strongly and positively correlated with their innovation behaviors. Qualitative leader-written evaluations reported increased understanding of innovation management and the use of exploration and exploitation activities to involve staff in the implementation of creative ideas within the organization.

    Practical implications - The authors argue that innovating is about creating a fertile ground for exploration and exploitation processes of learning that support staff's willingness to meet goals, as well as their capability to explore new ideas and experiment in new ways of working. Leadership development activities that engage the entire management team can build the necessary capacity and power to lead innovation processes in highly structured welfare services and free the employees' innovativeness, potentially leading to improved services and employee satisfaction.

    Originality/value - With the goal of enhancing the innovation capacity in daily practice, this study adds to the scarcity of research in welfare services on how to actually support management's work on leading successful implementation of creative ideas.

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